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Privacy Policy.

What we collect, why we collect it, how long we keep it, and how to ask us to delete it — guided by the GDPR.

Last updated 18 Jun 2026 Version 3.2 Effective from 18 Jun 2026 ~7 min read
/ 01 — Introduction

Your privacy, in plain words.

This policy describes the principles and practices that apply to the information we collect and hold — guided by the General Data Protection Regulation (GDPR).

It applies to any visitor to bazaar5.com, anyone who uses our services, and anyone who contacts us by phone, email or otherwise. We only use and disclose your personal information for the running of our business, and only where you've given consent. We do not sell your personal information to anyone.

One platform, two kinds of user

Bazaar5 connects buyers and sellers. Some of what we collect differs between the two — we've called that out below.

/ 02 — What we collect

The information we hold.

We may process the following categories of personal information about you:

If you're a buyer

  • Email address, name, and phone number.
  • Password (always stored encrypted).
  • Delivery and billing addresses.
  • Category interests, brands you follow, and offers you've liked.
  • Your activity on Bazaar5 — products viewed, added to cart, or purchased.

If you're a seller

  • Business and contact details — numbers, addresses, country, city, website.
  • Card information, stored in encrypted form.
  • Sales data, stock and pricing by location.

From everyone

  • Consent records — what you consented to, and when.
  • Views & opinions you choose to share with us or post publicly about us.
  • Search data, anonymised, so we can improve our services.
Sensitive data & children

We don't seek out sensitive personal data (health, religion, ethnicity and the like). We also don't knowingly collect data from anyone under 18 — if a child has shared data with us, write to [email protected] and we'll delete it.

/ 03 — How we use it

Why we process your data.

We may process your information to:

  1. Provide our services and complete your orders.
  2. Communicate with you — confirmations, delivery updates, and support.
  3. Show you relevant offers and measure how our services are used.
  4. Run our IT systems, finances, and fraud prevention.
  5. Comply with the law, and improve our services.
/ 04 — Cookies & tracking

Cookies, briefly.

Cookies and pixel tags help us recognise a returning visitor and tailor your experience. Unless you tell us who you are (for example, by registering), we don't know your identity. With third-party pixels we measure on-site behaviour — what's viewed, added to cart, abandoned, or bought.

For the full detail — every pixel we use and how to switch them off — see our Cookie Policy.

/ 05 — Data retention

How long we keep it.

We keep your personal data only as long as we reasonably need it. When we no longer have a legitimate reason to hold it, we anonymise or delete your account profile data within 180 days of your account closing.

Some records we keep longer where the law requires (tax, accounting) or to defend a claim — but generally no longer than five years after our last contact with you.

/ 06 — How we protect it

Keeping your data safe.

We follow accepted industry standards, including GDPR, to protect your information in transit and at rest.

Encryption
Data is encrypted at rest and in transit, readable only with the right key.
Access
Access controls limit who can see your data, and key usage is monitored.
Transit
We use SSL encryption whenever data leaves our firewall.

No method of transmission over the internet is ever completely secure, but we use the highest standards commercially available.

/ 07 — Your rights

What you can ask of us.

Under the GDPR you have clear rights over your data. To exercise any of them, contact us with proof of identity — we aim to respond within five business days.

  • Access & correction — see and fix the data we hold on you.
  • To be forgotten — ask us to delete your data or close your account.
  • Opt out — unsubscribe from marketing any time, via the link in our emails or by writing to us.
  • Block cookies — through your browser, or our in-page privacy choices.
/ 08 — Contact us

Questions about your data.

For anything about this policy or your personal information:

Email
[email protected] · [email protected]
Post
Bazaar5.com, 85-87, Kingsway Camp, Delhi - 110009, India
WhatsApp
+91 96257 89445

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Bazaar5.com

India's authentic marketplace, shipped worldwide

From hand-ground spices to handloom sarees, Bazaar5 brings together hundreds of verified Indian artisans and family-run businesses. Authenticity guaranteed, worldwide delivery, and dedicated support — every order, every time.

Authenticity guaranteed

Every product is sourced directly from verified Indian brands and certified distributors. Lab-tested. Counterfeit-free.

Worldwide delivery

Ship to 100+ countries. Temperature-controlled packaging for perishables. Global Shipping to Germany on orders over €27.50.

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Free pickup, refund or replacement within 30 days. No questions asked on most categories.

24/7 support

Real humans on chat, email, and phone — usually replying within a few hours. Available in 6 languages.

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