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Shipping & Delivery.

Where we ship, how long it takes, what it costs, and how duties and customs are handled — door to door, duty paid.

Last updated 18 Jun 2026 Version 1.0 Effective from 18 Jun 2026 ~4 min read
/ 01 — Overview

From India, to your door.

We ship authentic Indian products to more than 90 countries — duty paid, door to door, with same-day dispatch on most orders.

Orders are picked, packed and handed to our carriers quickly — most dispatch the same day. Perishables travel in temperature-controlled packaging so they arrive in good condition wherever you are.

/ 02 — Delivery timelines

How long it takes.

Delivery time depends on your destination. These are typical business-day estimates once an order is dispatched:

DestinationTypical delivery
United States~12 business days
United Kingdom~10 business days
European Union~10 business days
Rest of worldQuoted at checkout

These are estimates, not guarantees — customs and local couriers can add a day or two. We'll always share tracking so you can follow along.

/ 03 — Shipping costs

What it costs.

Global Shipping over $30

Orders above $30 (or the local-currency equivalent) ship free, worldwide. Below that, shipping is calculated and shown at checkout before you pay.

/ 04 — Customs & duties

No surprises at the door.

For shoppers in the US, UK, EU and Australia, we ship Delivered Duty Paid (DDP) — all duties and customs fees are calculated and included in your checkout total. You won't be asked to pay anything extra when your parcel arrives.

A few lanes — Singapore, the UAE, New Zealand — may need a one-time KYC document on the carrier's side. If yours does, we'll send you the link on WhatsApp.

/ 05 — Tracking your order

Following your parcel.

The moment your order leaves our warehouse, we send a tracking link on WhatsApp — and again as it clears customs and lands at your door. Signed-in customers can also track any order from the Orders page using the BZ-XXXXX reference.

/ 06 — Restricted items

What we can't ship everywhere.

A small number of products can't ship to certain countries. We won't let you check those out, but it helps to know why:

  • Fresh dairy (paneer, yoghurt) — too perishable for long transit.
  • Honey-based products — restricted in Australia and parts of the EU.
  • Some Ayurvedic preparations — pending local FDA / TGA registration.
/ 07 — Contact us

Questions about delivery?

Shipping to a country not listed, or need a parcel by a date? Ask us — we've shipped to 110+ countries and can usually quote a custom lane.

WhatsApp
+91 96257 89445
Email
[email protected]

Didn't find what you're looking for?

Tell us what you need and we'll try to source it for you.

We'll only email you about this request.
Bazaar5.com

India's authentic marketplace, shipped worldwide

From hand-ground spices to handloom sarees, Bazaar5 brings together hundreds of verified Indian artisans and family-run businesses. Authenticity guaranteed, worldwide delivery, and dedicated support — every order, every time.

Authenticity guaranteed

Every product is sourced directly from verified Indian brands and certified distributors. Lab-tested. Counterfeit-free.

Worldwide delivery

Ship to 100+ countries. Temperature-controlled packaging for perishables. Global Shipping to Germany on orders over €27.50.

Secure payments

Visa, Mastercard, Amex, Apple Pay, Google Pay via Stripe, plus PayPal. PCI-DSS Level 1 certified checkout — your card never touches our servers.

Easy 30-day returns

Free pickup, refund or replacement within 30 days. No questions asked on most categories.

24/7 support

Real humans on chat, email, and phone — usually replying within a few hours. Available in 6 languages.

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Earn 1 point per rupee with every order. Unlock Global Shipping, early drops, and member-only pricing from day one.

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Over 12,000 products across 12 departments — spices, teas, handcrafts, textiles, beauty, and more. Sourced from artisans across 28 Indian states.

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